About Us

We founded Dega Systems in 2001 to provide stress free managed IT services for nonprofits and forprofit companies alike. As business owners ourselves, we know how important technology is to the viability and longevity of all organizations. (We’re not just saying that because we work in tech…) AND, we’re passionate about helping those whose job and mission is to change the world for the better. We’re not only invested in helping you succeed but in your vision of a better society 

After all, change is hard enough. When you add disorganized, vulnerable IT systems and processes to the mixthe overwhelm is real. Our goal is to help you reduce your IT stress and distractions so all your energy and resources can go towards doing your best work.  

Lastly, we’re proud to be Minority/Women-owned Business Enterprise (MWBE) certified and to serve the New York/New Jersey region and beyond.   

Meet our leadership team

Superpower 

Amazing Super Glue: I help the team work together even under extreme loads  

Hector Ortiz

CTO, Co-Founder

Hector is one of our Co-Founders and Chief Technology Officer (CTO). Though he began his career in Spanish translation and interpretation and crisis hotline counseling, his ability to help people handle a crisis made him a great fit for the technology arena. Now, with close to 25 years of experience in managing technology at high-growth companies and organizations, he serves as our operations visionary and leader. He lives for using IT to serve his mission driven clients and their goals. He’s a huge fan of building strong teams and culture and is proud of our team’s unique talents and hard work. He’s known for his empathy, forward thinking and team building. In addition, he’s passionate about workplace diversity and inclusion and social justice. Outside of work, you’ll find him working out, finishing carpentry projects and spending time with his wife, two kids and two dogs.  

Superpower 

Super Processor: I make our processes client- friendly, elegant and efficient.

Gerson Crespo

Partner, Co-Founder

Gerson is one of our Co-Founders and is also fluent in Spanish. With over 25+ years of building, managing and supporting technology solutions for Fortune 100 companies and small businesses, he serves as the new business development and core delivery area offerings leader and visionary. He lives for helping organizations understand the risks, opportunities and costs around their technology and for developing a plan to help them succeed. He’s known for his sense of humor, determination and unique approach to problem solving. Also, he’s passionate about workplace diversity and inclusion as well as helping under-privileged kids. In his free time, you’ll find him with his wife, two sons, two cats and one dog enjoying great food and traveling.  

Superpower 

Macgyver: I’ve got a tool for every occasion.

Josh Eichel

vCIO, Service Manager

Josh serves as one of our vCIOs and our Service Manager. His strong background in psychology, philosophy, leadership and education makes him an excellent teacher and calming guide for clients and team members alike. With 9+ years of experience in managed IT services, he excels at keeping his finger on the pulse of the latest and greatest in technology. He lives for ensuring that clients’ IT systems are secure and protected. He’s known for being observant, resourceful, and very calm under pressure. He‘s passionate about personal data protection and security. And, in his off hours, you’ll find Josh learning to fly a plane, practicing martial arts, wood working or learning and building skills among his wide range of other interests.  

Superpower 

IT Crisis “Counselor“: I help keep clients calm even during the most stressful of situations.

Morrison Haas

vCIO, Senior Project Manager

Morrison is one of our vCIOs and our Senior Project Manager. With 12+ years of experience in IT, he manages and oversees the centralized and professional services departments. He lives for cutting edge technologies and finding ways to incorporate them it into any many client’s environments as possible. He’s known for his understanding, empathy, calmness, and thoughtfulness. He’s passionate about social justice and is a foodie at heart. He spends his free time cooking, gaming and enjoying the rich tradition of comics and graphic novels.   

Superpower 

Visionary: I see and understand the big picture quickly.

Jose Paulino

Senior Tech Alignment Manager

Jose is our Senior Tech Alignment Manager. With a deep love for learning and keen understanding of tech, he lives and advocates for strong alignment with compliance and security posture for our clients. He excels at grasping the overall picture and then drilling down to locate issues and their causes. He’s known for being lively, reliable, fierce and focused. It’s obvious that he was always destined for technology since he spent an entire weekend glued to the first computer his dad brought home.  He enjoys the pro-learning, always challenging and incredible team work at Dega. On a larger scale, he’s passionate about civil rights, gender equality and animal welfare. In his spare time, you’ll find Jose taking his dog on long walks, watching movies and training in Muay Thai kickboxing 

Superpower 

Clairvoyance: I see future issues before they come up. 

Mispa Haque

Office Manager

Mispa is our Office Manager. With a background in office and project coordination and community development, she’s a whiz with people from all different backgrounds. She lives to help clients feel seen, heard, understood and cared for, especially when they’re struggling with tech issues. She’s known for her honesty, promptness and organization. In fact, as a child, one of her favorite things was to plan out her outfit, and all the cool things she’d say, for the first day of school every year. She’s passionate about economic equity in regard to healthcare, living wages and student debt. Outside of work, she enjoys cooking, baking, hiking, cultivating plants and spending time with her family and cat, Totoro.

Meet our team

Remote Operations Center (ROC) 

Joshua DeSouza 

ROC Tech Lead 

Superpower 

Disarmer: I help calm clients down during stressful tickets. 

Eli Silvestre

ROC Tech Lead  

Superpower 

X Ray Vision: I can see problems and solutions under multiple layers of IT components. 

Hao Lin Mei 

ROC Engineer  

Superpower 

Empathy: I keenly understand what clients need and help them get it.

Julian Fernandez 

ROC Engineer  

Superpower 

Inquisitor: I love to ask questions and get to the bottom of issues. 

Professional Services, Tech Alignment and Centralized Services 

Carlos Alonzo 

Project Engineer 

Superpower 

Go-Getter: I take the lead to resolve issues quickly to make sure our clients get the best level of care

Nicholas Moy 

Tech Alignment Manager 

Superpower 

Extreme Persistence: I’m all-over closing tickets and aligning, closing tickets and aligning. 

Abdullah Khan

Centralized Services Engineer 

Superpower 

Knowledge Crusader: I live for learning and using it to help clients succeed.

Webinars: Further Your Education

Protect Your People, Data and Devices: Cybersecurity Roadmap for 2021

How to Get Your IT Unstuck: The Dega Way 

Visit our Learning Library

Are you ready for a stress-free approach to your technology?

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