Our Fully and Co-Managed Plans consist of Five Core Delivery Areas
that help keep you focused on your world-changing work instead of your tech.
![5_parts](https://www.degasystems.com/wp-content/uploads/5_parts.png)
Your Dedicated IT Services Team
Dega CIO
Dega TAM
Dega Customer Success Manager
Dega Centralized Services
Dega Support
Dega CIO
= Your own virtual Chief Information Officer
Delivers:
- Technology strategy and consulting based on your current and future needs
- A comprehensive outline of current IT standards that puts you first
- Alignment between technology and your business goals
- Risk and security review
- Budgets and inventory review
- Efficient project planning to help you through major changes, moves and expansions
- Technology leadership to your department heads (e.g., Are they using the best tools?)
![info_officer](https://www.degasystems.com/wp-content/uploads/info_officer.png)
Dega TAM
= Your own virtual Tech Alignment Manager
Delivers:
- Alignment with standards and best practices to meet your compliance needs
- Responsible for driving down distracting, chronic tech issues
- Your systems’ audits to the Dega CIO
- Provides on-site support for your staff
- Cybersecurity training for your new and existing team members
- New and updated documentation to track your systems and processes
![manage_350](https://www.degasystems.com/wp-content/uploads/manage_350.jpg)
Dega Customer Success Manager
= Your own virtual Services Account Manager
Delivers:
- Ongoing reviews of recent service requests, scheduled visits and open orders
- Coordination of your support escalations
- Strategic and administrative procurement of your hardware and software
- Management of your technology and line-of-business application vendors
- Dedicated contact for your support needs
![strategy_cropped](https://www.degasystems.com/wp-content/uploads/strategy_cropped.png)
Dega Centralized Services
= Your own virtual IT Systems Administrator
Delivers:
- Ongoing surveillance and swift responses to all threat alerts (including network and workstation)
- Reviews and remediates your patch management and anti-virus software
- Verification for your backups
- Implementation and alignment of standards for your systems and processes
![tech_security](https://www.degasystems.com/wp-content/uploads/tech_security.png)
Dega Support
= Your own virtual Help Desk
Delivers:
- Unlimited 24/7 email and phone support to your team
- On-site network support for all staff
- On-boarding and off-boarding of users
- Setup and support for all your services, devices and software
- Assistance with your 3rd party line of business software
![working_on_computer_cropped](https://www.degasystems.com/wp-content/uploads/working_on_computer_cropped.png)