Our Fully and Co-Managed Plans consist of Five Core Delivery Areas

that help keep you focused on your world-changing work instead of your tech.

Your Dedicated IT Services Team

Dega CIO

Dega TAM

Dega Customer Success Manager

Dega Centralized Services

Dega Support

Dega CIO

= Your own virtual Chief Information Officer

Delivers:

  • Technology strategy and consulting based on your current and future needs
  • A comprehensive outline of current IT standards that puts you first
  • Alignment between technology and your business goals
  • Risk and security review
  • Budgets and inventory review
  • Efficient project planning to help you through major changes, moves and expansions
  • Technology leadership to your department heads (e.g., Are they using the best tools?)

Dega TAM

= Your own virtual Tech Alignment Manager

Delivers:

  • Alignment with standards and best practices to meet your compliance needs
  • Responsible for driving down distracting, chronic tech issues
  • Your systems’ audits to the Dega CIO
  • Provides on-site support for your staff
  • Cybersecurity training for your new and existing team members
  • New and updated documentation to track your systems and processes

Dega Customer Success Manager

= Your own virtual Services Account Manager

Delivers:

  • Ongoing reviews of recent service requests, scheduled visits and open orders
  • Coordination of your support escalations
  • Strategic and administrative procurement of your hardware and software
  • Management of your technology and line-of-business application vendors
  • Dedicated contact for your support needs

Dega Centralized Services

= Your own virtual IT Systems Administrator

Delivers:

  • Ongoing surveillance and swift responses to all threat alerts (including network and workstation)
  • Reviews and remediates your patch management and anti-virus software
  • Verification for your backups
  • Implementation and alignment of standards for your systems and processes

Dega Support

= Your own virtual Help Desk

Delivers:

  • Unlimited 24/7 email and phone support to your team
  • On-site network support for all staff
  • On-boarding and off-boarding of users
  • Setup and support for all your services, devices and software
  • Assistance with your 3rd party line of business software

Are you ready for a stress-free approach to your technology?

Let’s talk. Please fill out this form.

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