Co-Managed IT
Services Plan:
Meet Your New IT Services Partner
Is this plan right for you? “Co-manage” means that we partner with your existing IT staff to make sure that all of your IT needs are covered. This plan augments your staff by providing additional strategy and support.
Our Proven Process Focuses on Prevention, Strategy and Ongoing Optimization
To expand your reach, you need an IT partner that can take you from A to Z and beyond. We do this by using our 5-step proven process. Our approach takes your entire IT ecosystem into account. In addition, we use the latest in best practices and technological advances to make sure you’re always on the cutting edge. Read more about our process here.
In addition, we treat your existing IT staff as if they are a part of our team. They have access to all our team mentions via an online group chatting app. They’re also trained on and have access to our tools so they can track tickets, manage computers, log security events and more. Furthermore, if a complex IT issue arises, all they need to do is reach out, lean on our expertise and we’ll get it resolved together.
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Your Dedicated IT Services Team
Chief Information Officer
Tech Alignment Manager
Customer Success Manager
IT Systems Administrator
Help Desk
= Dega Support + your IT staff
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All Five Core Delivery Areas
Strategy & Planning
Evaluates IT risks to create effective strategies that align with your budget
+ helps find, hire, train and manage one-site IT staff (as needed)
Technical Alignment
Tools & Support Management
Operations & Security
Help Desk Support
Supports and trains your staff in best practices
+ partner with your on-site IT staff to support your day-to-day operations and address more complex issues