Worried that moving provider will be too complicated?
We can solve that
Experience The Difference
We hear you. IT is a critical component of your business operations. Just because you’re unhappy doesn’t mean that moving on is simple.
With so many systems, subscriptions and services, it can be easy to feel like separating from your MSP is simply too hard to take on.
While it may seem daunting, it can be overcome with clarity and that which is complex can be overcome with process. There is often far more to lose by staying put.
The Stakes
Do you know how much IT is costing you?
You may be shocked to learn that the true cost of poorly delivered IT services is commonly 5-7x the cost of your monthly invoice.
This true cost is made up of various unseen factors:
- The productivity, motivation & innovation of staff.
- Technology overspend correcting for repeat issues.
- Overinvestment in poorly scoped solutions & projects.
- Missed opportunity of leveraging ROI from technology.
The Result
Underwhelming IT service that is not only frustrating, but costly to business and holding you back.
Our Solution
Whilst switching MSP (Managed Service Provider) can feel like a daunting task, it doesn’t have to be. Your level of involvement in switching MSP is directly related to the quality of the onboarding process of the incoming provider.
To make the move to Dega painless, we provide:
- An introductory letter outlining what you need to know and what the first steps look like.
- A template letter of termination for the existing supplier, providing authorisation for us to engage directly to collect required documentation, passwords and account access.
- A template letter for 3rd party vendors, granting authorisation for us to act on your behalf.
- Staff training and/or communication as to what to expect and how to get support.
The Result
A comprehensive onboarding process to ensure a smooth transition with limited involvement required from your en
We ensure that your involvement in making a change is minimal.
Our comprehensive onboarding process serves to ensure a smooth transition with limited involvement required from your end.
Typically, your involvement will be limited to the following:
Regular meetings
Addending kick-off and progress sync-ups to understand what’s going on.
Severity & Complexity of Incidents
Sharing with us information as to your goals, concerns & priorities.
Providing feedback & approvals
Feedback on our recommendations and providing approvals for proposed changes.
Communicating changes
Communication to your wider company regarding any upcoming changes.
Let’s Make this Happen
Onboarding does take time and requires good planning to pull off smoothly.
Over the years we’ve deployed a robust and comprehensive process for ensuring a smooth transition. We’d be happy to walk you through it to ensure that you have the peace of mind you need to move forward.
Clients who have migrated over to Dega tell us they found the onboarding to be far less disruptive & time-consuming than first imagined.